Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search for self test page to find the document on how to print and evaluate the report. Check the wireless settings to make sure the signal is turned on. Restart the printer: Restarting the printer can clear possible error conditions and restore the Wi-Fi connection.Ĭheck the printer Wi-Fi signal: If your printer has a light next to a Wireless icon or button, make sure the light is on. Sometimes the printer status might display Offline when it is actually ready. Printer is off or in sleep mode: Touch the printer touchscreen or press the Power button to wake the printer and put it inĪ ready state. Or intermittent, restart the router by disconnecting the power cord, wait 15 seconds, and then reconnect it. Note:Download HP Smart for Desktop for macOS 10. Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account.HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax NOTE: Disconnect from a Virtual Private Network (VPN) connection before downloading. HP Smart AppHP printer setup (HP Smart app) The HP Smart app is the main software for your printer. Print, scan, and share files by using HP Smart with your HP Printer. Try opening a website to see if the internet connection is working properly. Print, scan, and share files by using HP Smart with your HP Printer. Check the network connection: Move the printer and computer or mobile device closer to the WI-Fi router, and then check if
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