![]() It's to the point now I'm afraid to ride my bike because I worry about what the next failure will be. To make things worse, several people have the motors replaced only to have the new motor fail also. Apparently, the magnets are coming off the hub and in some cases it sounds like the motor might be seizing up. If the BB rotates, then the wires will be severed and you lose your torque and cadence signals.īut, the biggest problem now is all the motor failures the Dash and Path + are having. ![]() ![]() These include: You take care of the packaging and shipping yourself (to help with shipping costs we can provide a call tag for a 75 fee). Once approved, our customer care team will help determine the best way to return your order. The problem is the BB is not keyed and is held from rotating only by the end caps. Contact us here to begin the process A IZIP customer care team member will reach out to you within two business days. Then, they have this bottom bracket which has wires coming out of it through a small hole. At another forum where they have a section dedicated to Izip bikes, numerous people have experienced this and end up chasing poor connector problems. It works for a while and then it goes away. Well, all the excitement is gone and I really wish I would have gone with another electric bike, even if it cost me more.Īt first, it was the intermittent behavior of the pedal assist. And the Dash with it's hub motor would be a failure free way to go. From what I read, Currie was the company to go with because they have been around for a while. At first I was pretty excited, being that this was my first ebike. Boy, I really fell for all the glaring reviews and bought me one of these Dashes when it first came out.
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